Outsourcing in financial services: New light thrown on offshoring
The credit squeeze has been a wake-up call for the financial sector, which is being forced to revisit its outsourcing strategies. Nasrin Janmohamed, vice-president of global strategic deals at Capgemini, is interviewed.
17 November 2008
Publication
The financial crisis is causing companies to reexamine their approach to outsourcing, especially within the financial sector, which has, until now, accounted for about 30% of the industry. The process of outsourcing is increasingly being seen as a relationship, rather than a straight transaction.
Nasrin Janmohamed from Capgemini said: “It is about communication and collaboration, not delivering a contract. We need to be more adaptive to our clients’ changing business environment and needs. You can only do that if you can sit down at a table, roll up your sleeves, and talk a problem through.”
To read the article in full at FT.com, click New light thrown on offshoring.
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