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World Retail Banking Report 2008

Jointly produced by Capgemini, Efma and ING, the 5th annual World Retail Banking Report focuses on growth in domestic retail banking markets. Assessing the past levers used by the world leading banks, it explores the alternative distribution strategies that will enable them to pursue their growth organically in today’s saturated and slowly growing domestic markets.


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  • File size:
    2.45 MB
  • Published on:
    2008-03-12 12:28 PM


For the fifth consecutive year, Capgemini, ING and the European Financial Management & Marketing Association (EFMA) have cooperated to develop this latest annual examination of the global retail banking market. This year’s edition adds two new countries, Singapore and Denmark, raising the number of countries to 26 and increasing the banks studied from 180 to 194.

To read the press release on how the World Retail Banking Report 2008 is showing how banks use price to influence customer behaviour, click here.

To read the press release on how organic growth in domestic markets key to bank profitability, click here

For press coverage on the World Retail Banking Report 2008:

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