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Britain's Virgin Trains needed to improve the cost effectiveness of its customer sales centres while maintaining the quality of the customer experience.
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Collaboration in Action: Cisco Systems and Capgemini
Cisco and Capgemini collaborate to bring to market complete solutions and solution components developed with an embedded Cisco network architecture. This unique collaboration enables early development of customer solutions to meet new and ever-changing market demands. Cisco and Capgemini offer pre-packaged, repeatable, and adaptable internet business solutions, providing clients with the competitive edge required to become leaders in their respective industries. Cisco and Capgemini’s collaborative solutions address the needs of both business enterprises and service providers. These solutions span across multiple industries and geographies.
Together Capgemini and Cisco comprise a global resource of nearly 80,000 experts who can enable e-business leadership anywhere in the world. Using Capgemini’s Advanced Delivery Centres and Cisco’s Executive Briefing Centres, clients can rapidly strategise, develop, design and implement solutions that leverage both the renowned best practices of Cisco and the global leadership capabilities of Capgemini consulting, technology and outsourcing services.
