Joining Us Through Outsourcing

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What does this mean for my career?

Regardless of how you join us or where from, we offer you an opportunity for a career - not just a job.

We want you to be successful because that’s good for you and that’s good for the company.
We aspire to being the Employer of ChoiceS for our people, ensuring that we are famous for innovation and for exciting ways of working.

The “Employer of ChoiceS” policy is all about:

  • Attracting and retaining the most talented individuals
  • Providing multiple and exciting career openings
  • Focusing on learning and development
  • Achieving a healthy work/life

Career Development

Investing in the development of our people is essential in order for us to deliver our commitment to outstanding customer service. We need, and our customers expect, highly skilled, motivated and professional people who deliver excellence at all times - our High Performance Culture.

As you will have seen in the case studies below, you will certainly have the opportunity to build a portfolio of skills and capabilities through a variety of experiences.

We encourage people to move across different business areas to ensure the best match of person and role, while maximising career development opportunities. We also recognise that many of you will be content with your current career situation: we offer you the freedom to exploit what is right for you.

Whatever your career preferences, we make information on projects, assignments, jobs and career opportunities openly available to all our people, and help you to create networks that give you access to those opportunities.

We are committed to supporting the personal development of each employee, and provide a structured approach to Performance Management to ensure that you get the most out of your career. Every employee has a manager to support them in their career development - as well as a personal set of career objectives and at least one annual performance review.

Learning and Development

We absolutely support and encourage ‘continuous learning’ by making available the full range of learning approaches at all stages of your career.

We encourage you, with guidance and advice from your manager, to take responsibility for developing your own plan and drawing on the options that suit your personal learning style and career direction within the business objectives. We encourage you to take full advantage of the huge potential from on-the-job learning, coaching and shadowing as well as formal learning activities.

We also support selected Academic and technical qualifications from management colleges, universities and IT organisations e.g. MBA, CISCO qualifications, Microsoft engineers, Computer Associates, I.T Infrastructure Library certificate in Service Delivery Management.

Examples of Learning and Development in Practice

Take the time to read about people who have taken advantage of the Learning and Development opportunities available:

Bob Scott
“Working on such an international programme enabled me to grow my internal network outside of the UK.”

 

Suzie Bryan
“…I will be able to bring what I have learnt to my day-to-day dealings at work and ultimately it will enable me to do a better job…”

Claire East
“…I needed to gain this qualification anyway but having 100% backing from the company made life a great deal easier!”