Featured Success Story
Success of Aspire unit at Capgemini supports ground-breaking benefits policy initiative
The Aspire Delivery Model
Aspire draws on a wealth of global experience and a large supplier base that has unparalleled access to the most advanced technologies, the most innovative thinking and the best processes and practices in the business. Delivery to the HMRC is carried out from twelve locations in Telford plus from other offices across the UK.
Aspire has recently restructured its delivery model and is now split into three distinct lines of service; Shared Services, Live Services and Solutions Delivery. Live Services focuses on the end-to-end delivery and continuous improvement of operational services within Aspire. Solutions Delivery focuses on projects and programme delivery and incorporates Skill Centres which are dedicated to both nurturing technical skills and to the attraction and retention of the best technical people.
Collaborative Business Experience
Our clients businesses are diverse and reach into all areas of modern life. Our mission is to create close partnerships with our clients based on trust and respect and to work with them to achieve their goals. Capgemini has a unique way of working with its clients called the Collaborative Business Experience. Backed by over eight decades of industry and service experience, the Collaborative Business Experience is designed to help our clients achieve better, faster and more sustainable results through seamless access to our network of world leading technology partners and our collaboration.
The client also benefits from the introduction of the Ecosystem approach to supply which acts as a sourcing channel committed to leveraging a global network of partner suppliers to deploy best in class solutions. The ecosystem supports business transformation within HMRC through a more effective use of technology by enabling access to new ideas and technologies from companies with appropriate products regardless of their size.
Formal relationships with most of the major technology and service partners across HMRC, from consultancies to major technology providers such as Microsoft, SAS and Documentum, are managed through the Ecosystem. This provides HMRC with access to leading edge technologies and practices within a secure supply chain model.
Shared Services
Shared Technology Services is responsible for the governance to ensure we are consistent in our delivery, and maintain high standards. Read more
Live Services
Live Services comprises of several services delivering an end to end solution to HMRC. Read more
Solutions Delivery
Solutions delivery comprises of dedicated skills centres focussing on nurturing technical skill and ability to be able to provide resource to deliver on projects across Aspire. Read more

