- Our Mission and Vision
- Facts and Figures
- Our People
- The Values We Share
- Corporate Responsibility
- Our History
Capgemini has four fundamental objectives by which we operate our business.
- To allow our clients and partners to benefit from our expertise and know-how through an open and collaborative approach.
- To ensure sustainable and profitable long-term growth.
- To provide a return on investment to shareholders.
- To promote employee development.
We have developed guiding principles to make it easy to work and collaborate together, in a diverse environment. Collaboration, defined as the act of working together in the spirit of willing cooperation and exchange to achieve a shared objective, must be lived every day and is part of our cultural DNA.
Capgemini has a culture of decentralisation characterised by significant delegation of power within a common global framework.
Our Mission: Enabling Transformation
Capgemini enables its clients to transform and perform through technologies.
Transformation – high impact change to fundamentally alter market position – is essential to meet the challenges of today’s complex, rapidly evolving global economy.
Our mission is to empower our clients to respond faster and more intuitively to changing market dynamics. We enable them to become more agile and competitive through leveraging new technologies.
The seamless collaboration of our consultants, IT specialists and outsourcing experts forms the backbone of our unique approach, creating truly integrated services.
Our Vision: Enabling Freedom
Capgemini will lead the way by providing clients with insights and capabilities that boost their freedom to achieve superior results.
Our clients are operating in a complex environment, often under huge constraints and pressures which limit their freedom. We believe in sharing our own freedom – independence from software editors and hardware manufacturers, entrepreneurial spirit, values and creativity – with our clients.
We have the know-how, spirit and capabilities to give our clients the tools to steer their own course, and ultimately to achieve better, faster and more lasting transformation.
What also sets us apart is the way we work together – with each other, with our partners and with our clients. We call our approach the Collaborative Business Experience - it’s at the heart of our every interaction and is how we forge closer, more effective relationships.
On Time and Above Client Expectation
Capgemini has developed a system to measure its own success, referred to as OTACE (On Time Above Client Expectation). Clients are asked to indicate their main expectations regarding Capgemini’s services, based on a set of relevant indicators related not only to the type of service provided, but also to the nature of the working relationship, knowledge sharing and qualitative factors. These indicators are documented and reviewed with the client, then used to produce a rating on an agreed schedule which is at least annually.
Alliances
Capgemini has developed alliances with the top global technology leaders as well as with local players to form a unique ecosystem to better serve its clients. Through strategic and truly collaborative relationships with top technology providers Capgemini brings its business insight and accelerated methods to provide a winning combination and a compelling value proposition to clients.
